How can we help?

Managing Consumers Follow

Your consumer list is made up of subscribers and consumers who have accounts, but not active subscriptions. 

To view and edit the records of your consumers, follow the steps below.

  1. On the Zype navigation menu, click Make Money.

  2. On the Monetization page, click Consumers.

  3. On the Consumerpage, your consumers are listed on a table. Information displayed on the table include the consumer's email address, the number of videos, playlists, passes, subscriptions, and transactions availed of by the consumer, the last time the consumer signed into your Zype channel, and the date the consumer record was created.

    To create a new consumer record, see Creating a Consumer.

    To search for a consumer, enter the consumer name on the Search box, then click Search.

    To export your consumers to a CSV file that you can then import into another program, click Export CSV. The CSV file will then be generated on the fly, then downloaded onto your computer.

    To view or edit a consumer's details, click the email address under the Email column.

    This will display the consumer's Details page, where you can change the consumer record, view all of the consumer's activities on your Zype channel, view all analytics related to the consumer, view recent logins, and view linked devices (for more information on device linking, see Managing Consumer Device Linking).

    Click the numbers under the Video, Playlists, Passes, and Subscriptions columns to view their corresponding details.

    To view all analytics related to the consumer, click the Analytics button to the right of the consumer record.

    There are also analytics reports related to your transactions. For more information, see Total Transactions and New Transactions.

     To delete the consumer record, click the Delete button to the right of the consumer record.


Please sign in to leave a comment.