If you need to download the videos you already uploaded to Zype (mezzanine files), you need to follow the next steps using our API documentation:
1. Go to our API documentation page (docs.zype.com)
This will return a response with an URL.
3. Load the URL on a browser, and the download will start.
Note: If you are not able to follow these steps, please reach out to firstname.lastname@example.org.