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Utilizing Your Cloud Encoder Follow

Zype will provision you a cloud encoder to connect your livestreaming hardware or software to. The encoder will enable you to stream through the Zype platform. 

Where to access your cloud encoder

You can access your cloud encoder at encode.zype.com. You must be logged in to Zype as an Admin user in order to access your encoder. 

Adjusting the status of your encoder

Before beginning a livestream, you must make sure your encoder status is set to on.Your hardware or software will not be able to successfully connect unless your encoder is on.

Once your event is over, please be sure to set your encoder back to the off status. You may be charged per hour your encoder is set to on, based on your Zype agreement details. 

 

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